Friday, August 25, 2006

Is it safe for me to leave negative feedback for a seller on Ebay? -

I bought a guitar from ebay US which was advertised as brand new. It arrived and it said used on the box. The guitar was obviously in used condition as well. I figured it must have just been a mistake, but the seller has ignored every message I ve sent. The seller has already left me positive feedback. If I leave him negative feedback, is he able to somehow leave me negative feedback in retaliation even though he has already given me positive feedback?

What an ***. I d give him negative feedback, and report him as well.

With current eBay Rules (I am a seller so I should know), the seller CANNOT give any negative feedback. I/They can choose to not give any feedback, or just give positive feedback. There is no way for him or her to change or retract their feedback, they can however post a response to negative feedback explaining themselves (its usually present under your negative feedback, and does not in anyway harm your feedback score). However, in your situation. I would recommend emailing eBay, and notifying them of your problem. Sellers are responsible for accurately listing the items they sell, and through eBay (which also runs and owns PayPal) you can file a complaint/claim, and you can (and should) get your money back, as well as leave negative feedback).

Start a dispute for SNAD (Significantly Not As Described). They will have you return the item and the seller will be forced to give you your money back. I would give him the benefit of the doubt to start off with. Maybe he didn t answer your emails because of an emergency. How long has it been? Check their feedback and see if he s left any for other customers over the last few days. That will tell you if he s been on his account and is ignoring your emails. Let the dispute run and then decide what feedback you feel is appropriate. I think I would agree with the negative, but take care of it first.

Ask ebay for his telephone number (cant remember where the link is )No he cant change his feedback but could put a follow up comment.If it is derogatory you can ask ebay to remove it-they will.If you dont want the guitar do a dispute SNAD (significantly not as described) that should wake him up-you will get a refund Send back trackable

You cannot change feedback unless it is requested to be changed.

no, give him negative feedback and contact paypal to get your money backyou got scammed

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