When I sell something from one of my stores, I include a card with their order saying which store they got the product from. The card is printed with all the names of 3 of my stores and what type of goods are sold in each, each store name has a box next to it and I make a check mark in the box in bright red ink showing which one they bought from. The card also has a message thanking them and asking them to keep the card for at least 30 days in case they have any problem so they can easily contact us to help solve the problem.That way they know where their money went and are able to check out the other 2 to see of there is something in them they might be interested in. Have gotten some really good feedback from customers by doing that as it is easy and they don t get confused.
When they purchase the item the confirmation email should state which store it was bought from. There should also be a seperate barcode numbering system for each site or something in your website software (algorithm) that defines and assigns the data to a specific website. The database will then send the confirmation email with the correct store named. As long as your policies are listed on each website legally your ok. BUT in BOLD somewhere where all can see on EACH website you should list all the websites and state that EACH WEBSITE HAS A DIFFERENT POLICY SO PLEASE READ. That might help angry customers calm down or limit them.Easy answer? Just make a universal policy thats cohesive to all your sites needs. When someone SUBMITS the order for transmission a popup should cover the screen and explain that:THIS SITE HAS 4 OTHER SISTER SITES. THEY ALL HAVE DIFFERENT POLICIES. PLEASE REVIEW THE POLICY FOR THIS SITE. CLICK HERE TO COMPLETE TRANSACTION OR CLICK HERE TO COMPLETE TRANSACTION AND HAVE THE POLICY FOR THIS SITE EMAILED TO YOU.Good luck..
