How do I start a non-profit PC Rapair business.? -

What kind of tools/hardware/software are essential. What kinds of repairs are most popular. How to organize a customer friendly relationship with the business.-Thanks

I don t know anything specifically about the PC repair business, though a bit about non-profits, and the third part of your question is easy.Establish a relationship with your customers by being transparent - this is especially important within the non-profit sector. Make your legal documentation and Board business easily accessible to the public. Have a website that has lots of info. Register your non-profit at Guidestar and keep your listing updated. Involve yourself with other non-profits and coordinate projects with them. Make it easy for your customers to know the prices for your services. Nothing I hate more than having to get an estimate, when all i want to know is your hourly rate.Check out Techsoup.org for a good example of a tech support organization for non-profits.