I sold my CD collection that i ve saved up over the years. i sold it all off for $180. all are original and store bought. they were in great condition with the exception of some jewels cases with scuffs or scatches. one or two of the discs had missing booklets. the collection was about 28 discs, so i didn t thoroughly describe the condition of each one.i just named the titles and marked the whole collection as mint/like new (which most of them were with the 2 exceptions).especially for the price, i d figure people would KNOW that my entire collection was NOT brand new. the entire collection retails new for about $450 on amazon or something. i sold it for $190, which should ve been a BIG hint that it wasn t new.now, the person i sold it to is complaining that the collection isn t as described, which specifically, she s just talking about those 2 discs and 2 CD s that she said was not working at all. (IM SURE they were working, i had JUST played that CD in my CD player just before i sold it.) The other CD i wasn t too sure about, it could ve been true that it didn t work as I haven t touched it for years.HOWEVER, knowing that there was a chance that that one specific CD might REALLY NOT be working, I decided to just save myself the hassle arguing and offering her to return it and I ll give her a full refund.However, she s just sending me e-mail after e-mail about how she s very dissatisfied and this is giving her a headache (AFTER I offered to give her a full refund) and threatening to leave bad feedback, etc. etc. I don t know what the heck she wants from me. I already offered her a full refund if she sends it back! What should I do? (I sent her an emailing apologizing and offered the full refund again after she sends them back)I ASKED this question LAST WEEK here on Y! Answers.Here s an UPDATE on what happened:I got the package and there was a C.O.D. for $25!! I m guessing she wants me to pay HER $25 to cover her shipping or something? Of course, I rejected the package.What should I do now? Now that I think about it, she could have easily ripped all my CD s to her iPod or something. I specifically said no refund on my listing, but I was being nice about it just in case the CD really was broken.What should I do now? I really don t want to pay HER $25 to pick up a return. I never said I would cover her shipping return fees.....
You described your collection as in mint/ like new condition, buying something in mint condition, you should expect to received something with scratches or with signs of use..If she found 2 cd s not working out of 28 than, that s her problem.. You stated that there was no refunds, after she contaced you, you offered to refund in FULL. I agree that, she probably sync d the collection to her ipod and now she wants a refund.You should not be paying $25.00 C.O.D for the return shipping, since you did not agree you will be paying for it.. Now, Don t give them a refund, let them leave you negative feedback, then send an email to ebay, with why they should remove the feedbac she left..!! ----Described as Mint/Like new,Stated NO refunds-----= NO REFUNDS
even by your own admission it wasn t like new or mint so she is quite right but there is a chance she copied all the CDs and has now sent them back for a refund, learn from this that you have to be accurate in your description and don t trust anyone, try putting no refunds on your auctions
