Saturday, January 15, 2011

Im new to ebay - paypal buyer paid for item now has said he wants to cancel ? fees? -

im new to ebay and just sold a item i have recieved payment through paypal can they do a chargeback is a buyer at a legal obligation to pay for a item i have listed on ebay when they decide 10 minutes later they want to cancel payment buyer has said that he will cancel through bank on monday What can i do ??

No they are under no obligation you are best to refund of your own volition.Email them and say you are forwarding a cancellation, then do so via ebay, I don t have a link so you ll need to find it on the site-map or go to the link and ask there.Once they have ticked the correct box then simply press the refund via PP.Going any other way is just going to give you grief.Your FV fees will get refundedFrom reading your post I think you may have already refused.Get back to them, apologise and follow the process and they can t leave you feed back and if you don t refund they will charge-back anyway and leave you bad fb.the link is on ebay where seasoned ebayers give advice, you ll need a thick skin but take the good advice and ignore the bad.

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