How can I deal with customers that are very rude in my store? -

I really don t appreciate being yelled at like a ******* servant. This is my job and I love my job and I am more than happy to help my customers. There is no need to yell commands at us! What is a polite way to let customers know that I am happy to help. You dont have to be a bytch- the nicer you are to us, the more likely we are to give you the best customer service possible.

you cannot tell them anything. you have to act in an empathetic way that changes their attitude. You have to acknowledge their complaint; apologize sincerely; and, in the most kind way possible, offer to help them solve their problem.That is how you can change their attitude while at the same time ensuring they come back as a customer.some people are better suited at this than others. I am horrrible at it. i want to rip their head off and it usually come across that way.

Refuse service to them