Costumer cancel contract after 2 months? 10 points for best answer!!!!? -

My Mom and Dad own a small plumbing company ,they have a costumer that approved and signed work that needs to be done for a restaurant,he gave a deposit that way my dad can purchase material after everything was agreed (he changed his mind many times of what he wants) 2months later he decided he didn t want any work to be done and he wants his money back (the deposit to be returned) which is ok we told him we have to deduct about 5% because my dad already purchased material and he took time to travel to his location several times,The customer is now harassing over the phone and he wrote harassing letters we explain him we will take care of it ,but he wants the full amount back after he back up from a contract what can my mom and dad do?

Well hopefully you had something in the contract that included a penalty for backing out of the contract. If you did not, or if the contract specified that you would give a full refund on cancellation, then you are pretty much screwed. Either way, if you ask for the 5%, you are going to have a really angry customer. If you have it in writing, at least you will have the contractual authority to do it though. If you do not, you might just have to eat the cost and try to recover some of the price of the material.

I agree with Christian Brown. If there is a clause in the contract governing the cancellation or early termination of the contract, then you are okay. If not (put one in for future cases), them you may own the customer a full refund.

this is why your mom and dad should have the customer sign a contract with your mom and dad before anything is done. if you don t do it this way then things like this will happen, you might want to tell your parents to seek legal counsel to solve this problem. I know of a company that will help you in this situation. i can give you the details but not here. I don;t want to be accused of violating yahoo s answer policies./ but you can connect to me at jim_tru@yahoo.com this 37 yr old company is amazing and has solved alot of problems like yours./ but it is up to you

I want to start an internt business making Gift Baskets. Do I need to list exact products by manufactuer? -

The beauty in my baskets is that they will all contain both store bought and hand made items. I d like the ability to fill the demand without the additional overhead of huge inventory or tempory price increases.

On its face, this doesn t seem wrong to me. You need to ask yourself if you are deceiving customers in any way. For instance, if you run photos of specific products that would be included in the baskets and then deliver different products, you would be on thin ice. Short of that, though, it s not unusual for manufacturers or packagers to substitute parts of equal value. The metric is something of a gut check: Does it feel to you that you are sending customers something with less value than you promised? If the items are of equal quality, you re probably fine. One caveat: Be careful how you represent what your baskets contain. I d highlight the handmade items and then offer enough flexibility in your wording and pictures to make sure customers don t feel cheated.

I would say not a bag idea to list it. Plus the only problem I would thing they can compare prices if you list everything by brands. I would say take a good picture with some brands visible but not.

Yes. It will sell better if you do. Call your handmade ones Custom personnally designed or something cool like that. Good Luck

How legit is ebay and stubhub? How do you tell if the seller will give you real usable tickets? -

(buying concert tickets in particular)

Yes. They re definitely legitimate.Make sure to pay with a secure payment method. A credit card is best. Paypal funded by a credit card is second best. Also, make sure that the seller has good feedback.Personally, I recommend checking out the venue and craigslist first. Stubhub and ebay normally have considerable markups over retail.