My GM yells at employees in front of customers. Is this professional behavior? -

I ve worked at this restaurant for some six years (ever since high school, I m now in college). There is a high turnover rate; however I ve seen nearly every employee/GM/Supervisor come and go. I ve got to say nothing grinds my gears that being yelled at OR seeing somebody else go through that same punishment. I believe that it is utterly unprofessional and not to sound Dwight-like but, a sign of weakness--not leadership.So, my GM (who everyone hates for being inept) has yelled at employees over nothing (like staying 3 minutes over their time to help- today s example). What is worse is that this makes the environment uncomfortable for the staff and the customers; especially since they re in the same room. I ve been there six years and I know my way around and I ve got to tell ya, I ve never seen anything like it before; it utterly offends me. Especially because these are just kids, neneophytes with less that 4 weeks on the job. They don t know everything yet. At this point I just don t know what to do. I was about to speak up to her about it, my superior, but thought that I should give it a day or two to think about. Should I tell her boss? Bother him about it? This just seems so unprofessional to me, ya know?

Your GM is an inept idiot. It is very inadequate to yell at employees, especially in front of customers, which leaves a horrific impression of the place. It is appropriate to call the employee in the kitchen or office, in order to reprimand. Your GM knows he is not capable of handling personnel or even the restaurant. His actions are the result of a complex stemming from ignorance and lack of authority. Besides, his yelling can also be considered harassment. Sooner or later he may find his match , who will address the issue with the Department of Labor.

It is unprofessional and illegal, this could be taken as harassment in the work place.

yes someone needs to do something.this sort of thing is like cancer to a business.eventually it spreads and will affect everything.this person needs to be counseled or fired for acting that way

Completely unprofessional. Have you thought of trying to get a manager position there so you can be in charge and show the others what a good manager should be like??

Whew...Maybe the Royal Pig will have his heart attack soon and a true professional will take his place.Good luck with your endurance.Bummer.

No, report him to HR, or call the employee help line

no.

Definitely go above her head and tell her boss. Her boss will be glad to hear the problem. Don t expect anything in return, however.Perhaps it is time for you to step up and become the GM, perhaps not. But the GM s boss is not going to fault you for bringing up something that could cost all of their employees. Remaining silent would be seen as incompetence, speaking up would be seen as making you management material.If you want to stay in this job a while, speak up.