Monday, March 3, 2008

What to do when say 5 customers are in line and its just you and the manager in the clothing store? -

I was asked this question during an interview, so I was curious on what others would do and I wanted actual experience or good advice.(my answer was to keep others entertained with the catalog)

Look each one in the eye to acknowledge their presence smile and tell them something like you will help them as soon as possible; the apologize for the wait when serving them and thank them for their patience ( i work at Macys)

Work together at the cash by having one of you prepare the clothes for easy scanning and the other taking the payments. Apologize for the wait and thank them for coming.

do the best you can and apologize for the inconvenience.

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