I won t go into all that stuff about not shipping it is a bad idea, I ll save that for someone else to talk about.To refund, all you do is go to that transaction in your Paypal account, and somewhere near the bottom of the page is a link that says something like refund all or partial refund.Good luck!
well, it seems to me that you should have thought about that when you were selling the item. Its not his fault that he lives far away. If you were making an effort to be fair, then the extra cost for shipping is your responsibility.
why didn;t you charge the buyer the full cost of shipping?
here is some points you should try first.. 1- contact buyer by ebay message.. to ask if he/she would pay for the real shipping costs.. you never know.. they might accept it and then you still get the money for your item 2- If the buyer refused.. you have to file cancel of bidding/ or transaction (on Ebay first- not paypal).. then the buyer have to agree.. 3- On your paypal account with this specified transaction you have option to issue refund just go to this specific transaction page details.. and look at the bottom (some has it at the top of the page according to your country).. you will find issue refund.. 4- you should learn now.. that you have to specify your shipping details on your ebay auctions when selling.. Best way to go with the first steps first .. cause the buyer could still give you negative feedback according to their satisfaction with your communication..Good luck .. Have a great day ..
