Postage question advice required please, Read Below? -

A couple of weeks ago I sold a camera Lens on ebay for ��100 in the listing I put 2nd class standard postage at a cost of ��7.00To protect myself I actually sent in first class signed for delivery at a cost of ��9.00 I have the receipt of postage.The buyer has since provisionally filed a dispute with Paypal saying Item not recieved!!.I checked the Post office tracking site and it says item still at the post office I sent it from.Paypal have put a temporary hold on my funds for this transactionWere do I stand in this as im worried that the Post office may have lost it, is the buyer Liable to take the financial loss as they agreed to sencond class standard without requesting any insuranceWhen infact I actually sent it first class signed for.any advice

I am glad you sent it signed for, as at least it proves you are not a liar!However, in this case, the buyer is not a liar either (in Paypal disputes, everybody always thinks the other is lying for some reason...). In this case you are both honest!Sending it signed might have saved you here, since Paypal may well take the ��100 back from your account, as the recipient has not received the goods they have paid for when all is said and done.If the item gets lost in the post, you will be entitled to about ��20, the maximum they will pay for uninsured items. However, since it was sent signed for, they take a little extra care with them, so the chance of getting your lens back is much greater than it would have been thankfully!Now hopefully if you are still on good terms with the buyer, you can tell them to phone 0845 611 2382 and get the package redelivered to them on a convenient day, or they can phone their local sorting office and get it redelivered that way.Now hopefully this will cure it, especially if you tell Paypal they could easily get it redelivered. What MIGHT have happened (I do not know this actually did happen of course, it is only a possibility...), but they might have had buyer s remorse at that price and simply refused to sign for it, or ignored the card the delivery person is SUPPOSED to leave behind, saying they tried to deliver a package that needed a signature, but could not get an answer, so the package will be held at the local sorting office before being returned to sender.My Posties are very good and always leave cards, but I have heard other parts of the country are not always as good, so this is only a possibility of what might have happened, a card might not have been left, or the card was stolen or misplaced , especially if it was sent to flats. It might even have blown away.There is one final thing to consider - There are Postal strikes going on at the moment, could the package simply be sitting at there local sorting office, because there was no-one to deliver it and it is now part of the backlog ? Hopefully Paypal will take this possibility into consideration as well!Good luck!