I know exactly what you are talking about, I had the same problems with a member of staff and had to go through all the procedures of writing letters and meetings. it s a lengthy process and takes time but you have to do it by rules ( employment law ) and it can be very frustrating but if you don t do it right they can take you to an employment tribunal and you will lose which will result in a fine and compensation. stick to the procedure as laid out in your disciplinary manual supplied by UK government. and you will be able to terminate their employment with no problems.as for the pains you are experiencing in your chest this can be caused by the all the stress you have to put up with in dealing with this problem and lack of sleep, you didn t mention your age but as with any chest pains go see your doctor and get it checked out.and i make you right the employer is penalised in every way it seems like there is a new law forced on employers every few months, well that s a labour government for you.I sympathise with you, it s hard enough running a business today without having to through all this hassle in your work place, good luck.
Where do you operate?In the US, you would not have to do this. If you are in the US you can:- fire her immediately the next time you think she is disrespectful (it s called employment at will).OR- you can tell her immediately, that future actions like that will result in termination. You don t need to wait for her to prepare and you don t need to allow her to bring a colleague.OR - or you can give her a written notice, that future actions like that will result in termination. You don t need to wait for her to prepare and you don t need to allow her to bring a colleague.
You are the boss! You need to be a bit tougher. It s lovely that you are so easy-going and good to your employees, but in any walk of life there are always those that will take advantage. Some employees will really appreciate your leniency and will give that little bit more because they appreciate it. Others will take advantage - when they do you need to act swiftly to stop it before it gets out of hand. There is no need to get upset about what has happened. You are the boss and there is no excuse for this woman being so rude to you. You have to abide by the employers code of conduct and do everything by the book, but do not feel bad about it. You are obviously very approachable as an employer so the woman should have spoken to you in private about any issues she has, and not been rude to you.
How does someone own a business but not know about paragraphs?