Ebay are a nightmare to contact. This is a power seller contact number, they may not speak to you but if you don t mention that your not a powerseller they might just help you. 020 8080 2103. They request your ebay username, date of birth etc then they ask you for your problem. They may well then go into the emails sent and received from the seller and you (if any) they then advise you on what to do next. The ideal thing to do is make a claim with ebay/paypal (same difference) and you will then have the chance to explain that the ghd s (STRAIGHTNERS- to people who clearly live in dark boxes!!) were fake. It is against policy to sell fake goods anyway. BUT all this is fine and dandy as you would clearly win the claim and be refunded your money without the sellers say, however you ve said it is past the time that this reaction would be valid. If you are 100% sure that this is not a possible routine then go ahead and ring them Mon- Fri 9:00am - 6:00pm. But you must be prepared to except that they may turn around and say there is no way out as you have not reported the problem within the time scale, same as if you buy a faulty product from a store and ask for a refund after the returns policy (you will be refused).Hope it gets sorted for you! = )
Ghd?File a complaint with ebay and explain exactly what happened. Forward any emails she sent to you.
email ebay and they will sort it out
What s ghd? If you want people s help you must speak english.
Instantly.. do not lose any more time.. claims on ebay and paypal has to be within 36 days of purchase.. Go to resolution center on ebay and file a claim , state everything .. (If you have tracking number for the shipment you sent back it will be 100 % in your favor), plus her emails.. And you have to file with paypal as well a claim to get your money back.. paypal protect your money .. So hopefully it is less than 36 days.. and this process will not take more than 10 days.. (actually it might take 3 days 0. good luck and have a great day ,,
